VSP DATA specializes in providing complete customer services and support across reverse logistics space. The offered services include all kinds of support services, including logistics, distribution, product and component repair, warehousing and a customer services call centers. Our detailed understanding of European markets allows us to provide specialized services to a number of our clients. That includes product localization, input quality inspection and consulting services in the realm of import/export, distribution, sales and servicing of ICT technologies in individual European markets. 

Our corporate clients can thus focus on development and sales of their new products. They can be confident that through our assistance, their product will be not only distributed but also that clients will receive a high-quality service during the entire life-span of their product (including post-guarantee repairs). It is often further extended in our repair center. For end customers we guarantee quality and quick service in the domain of repairs and reverse logistics, both in the Czech Republic and the rest of the European Union. We are also expanding our services to North America and Mexico. 

Our product portfolio includes repairs of laser and ink printers, data projectors, digital cameras, scanners, mobile telephones, GPS navigators, LCD monitors, servers and other equipment. The repairation of ATM machines and modules is a service of its own, as well as the repairation of PCBAs and their modules. 

The fulfilment, maintenance and continuous upgrade of integrated quality management systems (QMS) and environmental management systems (EMS) is a matter of course in the process of meeting the service and business demands of our partners and clients. The company was certified for these systems, and is hence fully compliant with the norm CSN EN ISO 9001:2009 and ISO 14001:2005.

VSP DATA a.s.

Headquarters

Údolní 2188
390 64 Tábor

ID No: 49241575
VAT No: CZ49241575

Email: info@vspdata.cz
Phone: +420 381 489 111

VSP DATA a.s. Údolní 2188 Tábor

Service Park a.s.

Service centre

Průmyslová 1181
391 02 Sezimovo Ústí II

ID No: 27233596
VAT No: CZ27233596

Email: info@servicepark.cz
Phone: +420 381 489 111

VSP DATA a.s. areál Service Park a.s., Průmyslová 1181, Sezimovo Ústí II

Company policy

MOTTO: High quality and flexibility are the key conditions for further development of the company.

When ensuring service and fulfilling business requirements of our partners and customers, an integral part of our activities is to implement, keep and continually improve the integrated management system including QMS and EMS systems, which VSP DATA is certified for, just as the requirements of the “Electronics Industry Citizenship Coalition (EICC) Code, which contains elements of SA, OHSAS and EMS system, and last but not least the Code of Conduct, which VSP DATA has fully integrated into its management system. The requirements of the EICC Code are its implementation and respect also by our suppliers.

The permanent goal of the VSP DATA top management is to ensure maximum satisfaction of our partners and end users with the services provided by our company and sufficient flexibility and complexity of all the provided services.

The top management of VSP DATA realizes that it is only responsible socio-social behavior, environmental approach, respect of the Code of Conduct, and ability to listen to customers’ wishes just as our employees’ needs in all our business activities that can lead to long-term sustainable development of the company, stronger innovation potential, and good name and reputation of VSP DATA.

For this reason the company has made the voluntary commitment to respect the requirements of the EICC Code and thus involves not only its own employees, but also suppliers, business partners, regional educational institutions, partnership organizations, and other stakeholders into the process of continual improvement of the integrated management system, just as the technical and technological development and innovation process.

The top management of VSP DATA pledges to respect the following principles:

  • Ensure continual satisfaction of business partners and end users.
  • Continually improve the quality of production and complexity of provided services, putting the accent on our flexibility.
  • Respect and comply with legal and other regulations and requirements.
  • Make sure working conditions are always fair and safe, and ensure that employees are always treated politely, with dignity and respect.
  • Enhance health safety and protection of our employees and other persons on the company premises and also in its immediate surroundings. Make operating equipment and processes safer.
  • Meet our obligations to prevent environmental pollution, reduce waste production and minimize drawing of sources so that production processes comply with the environmental requirements of the EICC Code.
  • Maintain and continually improve the integrated management system (IMS) and make our local suppliers aware of the EICC Code.
  • At the beginning of each calendar year, the company management defines annually new goals and IMS programs (QMS, EMS, OHSAS, SA and ISMS), delegating responsibilities for meeting each of these targets, sources, deadlines, and assessment of results. 
  • Ensure the business continuity management (BCP) and update regularly recovery plans (DRP).
  • The company management makes a commitment to meet applicable requirements regarding information security.

Conflict raw materials

When performing repair, service, and other business activities, VSP DATA pledges not to use materials coming from illegal or banned sources (“conflict materials”) and thus to fight against illegal mining of minerals (especially gold, tantalum,  tin, and tungsten) and combat the suppression of human rights in developing countries, particularly in the Democratic Republic of Congo in central Africa.

We are holders of certificates

Quality Management System ISO 9001:2015

Systém řízení jakosti ČSN EN ISO 9001:2008

Environmental Management System ISO 14001:2015

Systém environmentálního managementu ČSN EN ISO 14001:2004

Security Management System ISO/IEC 27001:2013

Systém managementu bezpečnosti informací ISO/IEC 27001:2013

Certificates to download:

ISO_9001_2015_EN.pdf

ISO_14001_2015_EN.pdf

ISO_27001_2013_EN.pdf