VSP DATA specializes in providing complete customer services and support across reverse logistics space. The offered services include all kinds of support services, including logistics, distribution, product and component repair, warehousing and a customer services call centers. Our detailed understanding of European markets allows us to provide specialized services to a number of our clients. That includes product localization, input quality inspection and consulting services in the realm of import/export, distribution, sales and servicing of ICT technologies in individual European markets.
Our corporate clients can thus focus on development and sales of their new products. They can be confident that through our assistance, their product will be not only distributed but also that clients will receive a high-quality service during the entire life-span of their product (including post-guarantee repairs). It is often further extended in our repair center. For end customers we guarantee quality and quick service in the domain of repairs and reverse logistics, both in the Czech Republic and the rest of the European Union. We are also expanding our services to North America and Mexico.
Our product portfolio includes repairs of laser and ink printers, data projectors, digital cameras, scanners, mobile telephones, GPS navigators, LCD monitors, servers and other equipment. The repairation of ATM machines and modules is a service of its own, as well as the repairation of PCBAs and their modules.
The fulfilment, maintenance and continuous upgrade of integrated quality management systems (QMS) and environmental management systems (EMS) is a matter of course in the process of meeting the service and business demands of our partners and clients. The company was certified for these systems, and is hence fully compliant with the norm CSN EN ISO 9001:2009 and ISO 14001:2005.